We recently made improvements which make it easier for your customers to pay using iDEAL. Read here how you can set up this payment page.
The payment process is made easier for the customer if he/she can select the bank on the same page as selecting the iDEAL payment method. In turn, you will see higher conversion rates.
Follow the instructions below to amend the iDEAL settings for your e-Commerce Gateway. Keep the Installation Manual HPP and API handy. Please note that these are technical instructions and you will need technical knowledge of the software.
(As programmers tend to communicate in English, we are providing these instructions in English).
iDEAL checkout options
In relation to the payment method iDEAL, there are 3 checkout options available to the merchant’s web store:
Scenario 1: Within the merchant’s checkout process, the customers select the payment method iDEAL as well as their bank.
Scenario 2: Within the merchant’s checkout process, the customer select the payment method iDEAL but the merchant’s web store does not allow letting their customers select a bank.
Scenario 3: The merchant’s web store is basic and does not allow customers to select a payment method at all.
Using HPP for Scenario 1
In scenario 1, the merchant sets the HPP parameter paymentMethod to ideal and also submits the parameter idealIssuerID (e.g with value ABNANL2A for ABN AMRO).
The customer is then being redirected directly to the online banking environment of their bank.
There is no hosted page from IPG in this process.
Using HPP for Scenario 2
In scenario 2, the merchant sets the HPP parameter paymentMethod to ideal but does not submit the parameter idealIssuerID.
As the EMS eCommerce Gateway needs to know the bank before a redirection to their online banking site can be made, it will displays a hosted bank selection page prior to the redirection to the bank:
Using HPP for Scenario 3
In scenario 3, the merchant neither submits the parameter paymentMethod nor the parameter idealIssuerID. The EMS eCommerce Gateway then needs to display a hosted page where the customer can select iDEAL as the payment method and afterwards select the bank prior to the redirection to the online banking site.
In order to get these two selections presented to the customer in one single page, the merchant submits the parameter checkoutoption and sets it to combinedpage:
This is the only EMS hosted page in this scenario.
Alternatively, this can be done in a 2-step process by not sending the parameter checkoutoption or by setting checkoutoption to classic:
Once the customer selected iDEAL as the payment method, the EMS eCommerce Gateway displays the iDEAL- specific hosted bank selection page prior to the redirection to the bank:
If you have any further questions about setting up iDEAL, please contact our customer service department at email@example.com, or by telephone on +31 (0) 20 6 603 120.