What is My EMS?

What is My EMS?
Do you already have access to our digital reporting tool: My EMS?
On which internet browsers does My EMS run smoothly?

Activation, password reset & changes

I am an existing EMS customer and would also like to use My EMS
How can I activate my My EMS account?
Where can I find my username for My EMS?
I forgot my password. How can I receive a new password?
I did not receive verification SMS for My EMS.
Can I request more than one login name, for example for my colleagues?
I don't receive e-mails from My EMS, what can I do about it?
I have multiple MID numbers (Merchant IDs), can I add these to My EMS?
My account in My EMS is blocked, how can I unblock it?
How can I change my data for My EMS?
How can I change my language preference in My EMS?
How can I delete or change a user?

Overview & Payouts

Can I link My EMS to my accounting system?
Can I download reports for my bookkeeping via My EMS?
Can I refund payments to my customers via My EMS?
How can I see the details of my payouts?
Are the VAT invoices available on My EMS?

Safety

Is my data safe in My EMS?