You can avoid fraudulent transactions that result in extra fees for you by using the 3D Secure verification method in your webshop. Customers confirm credit card payments with a special code in the same way that they would with online debit card payments. The payment is confirmed on a secure page. 3D Secure is the combined name for the verified by MasterCard and Visa security programs.
EMS will ensure that 3D Secure is activated in your webshop, free of charge.
From the 14th of September 2019 a new version of 3D secure (3DS 2.0) will be mandatory. This renewed protocol entails Strong Customer Authentication (SCA) for example via biometrics. This will make it easier for the cardholders bank to identify the customer and approve the transaction.