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Support overview

Glossary

GDPR

What is the General Data Protection Regulation (GDPR)?
Who does the AVG apply to?
Why should you comply with the GDPR?
What does it mean for you?
What is personal data?

IFR (Interchange Fee Regulation)

Will VAT be charged over these fees?
Will the F/X mark up change as well?
Are the interchange rates of debit & credit cards the same?
Do I need to change/review my contract due to IFR?
What does IFR mean for you?
What does Interchange Fee Regulation (IFR) mean?
Can EMS calculate which rate is more beneficial for me?

Definitions

What is an assessment fee?
What is a Merchant ID (MID)?
What is MSC?
What is a Cross Border fee?
What is the Service fee?
What is a scheme fee?
What is the interchange fee?
Shopping-cart plug-in
Final authorisation
Pre-authorisation
Refund rate
Chargeback handling fee
Dispute Administration Fee (MasterCard)
What is PCI Compliance?
What is a return payment?
What is a (payment or card) scheme?
What is an issuer?
What is an acceptant?
What is an acquirer?
What is a PSP?
What is a chargeback?
What is the account fee?
What does 'per tran fee' stand for?
What is Dynamic Currency Conversion (DCC)?

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