Support overview

Glossary

Definitions

What does 'per tran fee' stand for?
Chargeback handling fee
What is the account fee?
Pre-authorisation
What is a chargeback?
What is Dynamic Currency Conversion (DCC)?
Final authorisation
What is an acquirer?
What is a Cross Border fee?
Shopping-cart plug-in
What is an acceptant?
What is MSC?
What is a scheme fee?
What is an issuer?
What is a Merchant ID (MID)?
What is the interchange fee?
What is a (payment or card) scheme?
What is the EMS fee?
What is a return payment?
What is PCI Compliance?
Dispute Administration Fee (MasterCard)
What is a PSP?
Refund rate

IFR (Interchange Fee Regulation)

What does Interchange Fee Regulation (IFR) mean?
What does IFR mean for you?
Do I need to change/review my contract due to IFR?
Will VAT be charged over these fees?
Are the interchange rates of debit & credit cards the same?
Will the F/X mark up change as well?
What rates does EMS use to charge the cost?
Blended vs. unblended tariff
Can EMS calculate which rate is more beneficial for me?

GDPR

What is the General Data Protection Regulation (GDPR)?
Who does the AVG apply to?
Why should you comply with the GDPR?
What does it mean for you?
What is personal data?

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